PRIVACY POLICY
Last Updated 06 March 2025
1. Who is the controller of your data?
The entity responsible for processing your personal data is MAPPREXPLORE, S.L. (hereinafter, “MAPPR”), with N.I.F. B56479728 and its registered office at Plaça Vicens Martorell 2, PB L 2, 08001, Barcelona, Spain.
We inform you that the ownership of the website https://mappr.com/ (hereinafter, “Website”), belongs to MAPR.
This Privacy Policy regulates access to and use of the Website (hereinafter, “the Website”) that MAPPR makes available to Internet users (hereinafter, “Users”) interested in the content (hereinafter, “the Content”) and services (hereinafter, “the Services”) offered by MAPPR on the Website.
You must be of legal age to use the services offered through this site. However, there may be specific cases where we process data of minors under 14 years of age, in which case the authorization of the guardians will be requested. If you are a minor and do not understand the content, please ask your legal guardians to review it.
The User may contact MAPPR at the following email address: rgpd@mappr.com
2. Recommendations
Please read carefully and follow the recommendations below:
- Keep your computer equipped with properly updated antivirus software against malicious software and spyware applications that may compromise your Internet browsing and the information stored on your computer.
- Read and review this Privacy Policy and all legal texts made available by MAPPR on the Website.
3. Information about the data you provide to us
For the proper functioning of the Website, MAPPR may have access to the following data provided, where appropriate, by the User:
- Identification and contact details: name, surname, address, postcode, telephone, email and country.
- Financial data: cardholder data, bank details and bank cards.
4. Information about the data MAPPR collects through the Website
The Website uses cookies so that, depending on the configuration of the cookies, MAPPR may process your personal data. Generally, the information we collect includes the IP address of the device being used, the browser being used, the access time and date and your operating system.
You can find more information about this in our Cookie Policy here..
5. What are the purposes of the processing of your personal data?
Your personal data collected by MAPPR may be used for the following purposes:
- To register you as a user of the website/platform.
- In case you request information through the forms or contact customer service, to provide you with the best service.
- To address information requests, complaints, claims, and technical support.
- Compliance with legal obligations.
- Depending on your cookie settings, to conduct statistical analyses and create profiles based on your browsing habits
- To send you newsletters, updates, and new content related to the platform, in accordance with your preferences and consent.
6. Why is MAPPR entitled to process your data?
The legal basis for MAPPR to process the Users’ data through this Website for the purposes described is:
- In the case that you register as a user of the website, your data will be processed based on the execution of the contract and/or pre-contractual measures.
- In the case that you request information through the contact form or get in touch with our customer service, we will rely on the execution of the contract and/or pre-contractual measures.
- To address your requests for information, complaints, claims, or technical support, we will rely on the execution of pre-contractual measures.
- For the fulfilment of the various obligations in fiscal and accounting matters.
- If applicable, consent for conducting statistical analyses and creating profiles based on your browsing habits. Consent must be free, unequivocal, specific, and informed.
By accepting this Privacy Policy and checking the corresponding boxes, the User agrees to the processing of their personal data.
MAPPR takes the protection of your privacy and personal data very seriously. For this reason, your personal data is stored securely and processed with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data (the "General Data Protection Regulation" or "GDPR").
This Privacy Policy governs access to and use of the service that MAPPR makes available to the User interested in the services and content hosted on the Website.
Regarding this point, the User may withdraw their consent at any time by sending a message to the following email address: info@mappr.com, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
7. Truthfulness of the data provided by Users
The User guarantees the truthfulness of the personal data provided and agrees to notify MAPPR of any modifications to them.
The User will be responsible, in any case, for the truthfulness of the data provided, reserving MAPPR the right to exclude from the services any User who has provided false data, without prejudice to any other actions that may be taken under the law.
It is recommended that Users protect their data with the utmost diligence using the appropriate security tools. MAPPR will not be responsible for any theft, illegal modification, or loss of data.
Any modification or update of the data must be communicated to MAPPR through the communication channels provided in this Privacy Policy.
8. Data retention
The protection of privacy and personal data of Users is very important to MAPPR. Therefore, MAPPR does everything possible to prevent the User’s data from being used improperly. Only authorized personnel have access to the User’s data.
The User’s personal data will be kept while their MAPPR account remains active for the purposes for which it was provided, as long as the User has not revoked their consent, requesting the deletion of their account or the deletion of specific personal data from the Website.
Subsequently, if necessary, MAPPR will keep the information blocked for the legally established periods.
Personal Data obtained through your express consent for the sending of commercial communications and/or newsletters will be kept until you revoke your consent and request to unsubscribe from the service.
We may retain some personal data to comply with our legal or regulatory obligations, as well as to manage our rights (e.g., to enforce our claims before the Courts) or for statistical or historical purposes.
When we no longer need to use your personal data, it will be deleted from our systems and records or anonymized so that we can no longer identify it.
MAPPR is committed to fulfilling its obligation of secrecy and confidentiality of personal data in accordance with the applicable legislation.
9. User Rights
Users have the right to:
- Access their personal data;.
- Request the rectification of any inaccurate data;
- Request the deletion of their data;
- Request the restriction of the processing of their data;
- Object to the processing of their data;
- Request the portability of their data.
- Furthermore, Users have the right not to be subject to decisions based solely on automated data processing.
- Right to withdraw consent
The User can exercise all these rights at the following email address: rgpd@mappr.com, indicating the reason for their request.
The User may also send his/her request by ordinary mail to the following postal address: Plaça Vicens Martorell 2, PB L 2, 08001, Barcelona, Spain.
The communication addressed to MAPPR must contain information that allows the identification of the applicant; if the applicant cannot be identified, MAPPR may request additional information.
Without prejudice to any other administrative remedy or judicial action, the User shall have the right to lodge a complaint with a Spanish Supervisory Authority. The supervisory authority shall inform the complainant about the course and outcome of the complaint.
10. Data security
The protection of Users’ privacy and personal data is very important to MAPPR. MAPPR has therefore taken all possible measures to prevent your data from being misused, allowing access to it only to authorised personnel.
MAPPR maintains adequate security for the protection of personal data in accordance with applicable legislation and has implemented all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of the data provided by the User through the Website, without prejudice to informing you that security measures on the Internet are not impregnable.
MAPPR is committed to fulfilling the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.
MAPPR will not be responsible for any damages that may arise from the User’s failure to comply with this obligation.
11. Transfers and/or assignments to third parties
Your Personal Data may be processed by third-party providers in order to carry out the purposes, such as hosting services. Similarly, data may be disclosed to competent authorities and agencies, courts, tribunals, or any other third parties authorized to comply with applicable regulations. The data may be shared with the following third parties:
- IT Service Providers: We may share your data with third parties who help us with hosting services, database maintenance, software applications, and other related services.
- CRM and Marketing Providers: Your data may be shared with third parties who assist us in customer relationship management (CRM), marketing, and digital campaigns.
- Web Analytics and Digital Media Agencies: Third parties who assist in analyzing the effectiveness of our digital content and advertising efforts may have access to your data.
- Legal Compliance: Your data may be disclosed to third parties when required for legal compliance, such as to meet obligations under applicable laws, regulations, or legal processes.
List of Third-Party Providers (if applicable):
- Hosting Provider: Cloudflare Inc, United States of America
- CRM Platform: Hubspot Inc, United States of America
- Web Analytics: Posthog Inc, United States of America
- Error Tracking: Sentry, United States of America
- Customer Queries: Linear Obrit Inc, United States of America
- Payments: Stripe Payments Europe Limited, Ireland
User data may only be used by MAPPR for any purpose that helps to properly fulfill the purposes of personal data processing outlined in point 5 of this Privacy Policy.
12. Modifications to the privacy policy
MAPPR reserves the right to review its Privacy Policy whenever it deems appropriate. For this reason, we kindly ask you to regularly check this Privacy Policy to read the most recent version of it.
However, any changes made to this Privacy Policy will be communicated to the User.
13. Links to websites
The MAPPR website may contain links to websites of third-party companies and entities. MAPPR cannot be held responsible for how these companies handle privacy protection and personal data, so we advise you to carefully read the Privacy Policy statements of these websites that are not owned by MAPPR in relation to the use, processing, and protection of personal data.
The conditions offered by these websites may not be the same as those offered by MAPPR.
14. Questions
If you have any questions about our Privacy Policy, please contact us by sending an email to: info@mappr.com
Also, if you believe your rights are not adequately safeguarded, you have the right to file a complaint with the Spanish Data Protection Agency, whose contact information is: phones 901 100 099 and 912 663 517; postal address C/Jorge Juan 6, 28001 Madrid; electronic office https://sedeagpd.gob.es/sede-electronica- web/ and Request www.agpd.es
15. Acceptance
The User declares that they have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by MAPPR, in the manner and for the purposes indicated in this Privacy Policy.
© 2025 "MAPPREXPLORE, S.L." Reproduction in whole or in part is prohibited. All rights reserved.